Page-Level Planning
by Lisa Lopuck
Most Web site developers use "site maps" to think through the structure of a Web site before they build it. But while a site map shows you the 35,000-foot view of your site, it doesn't show you the page-level detail. For that you must create a series of "wireframes".
Emailing Passwords
by Joseph Lowery and Eric Ott
Forgotten passwords are a fact of life in the modern world, and unless handled dynamically, they're an administrator's nightmare. With the page we are about to build, returning customers enter their mailing address and request their password. The application responds by looking up their mailing address, and if a match is found, the password is emailed to the shopper.
