I was able to remedy this issue on one site but not the other. The one that's working now is displaying strange characters in the db on both live and dev sites. When I added the charset to the connection script on the dev site, it corrected the issue and now shows bullets and curly quotes, etc.
On the other site, there are also strange characters in both the live and dev site databases. The live website shows bullets and curly quotes, etc. But after adding the charset to the connection script on the dev site, it still shows strange characters. Aside from the one line added to the connection script, the code on both live and dev sites is identical.
Not sure what to try next.