close ad
 
Important WebAssist Announcement
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

Switching SMTP

Thread began 1/19/2023 6:34 am by Thomas Hill | Last modified 4/04/2023 3:57 pm by Thomas Hill | 693 views | 9 replies

Thomas Hill

Having trouble switching to SMTP email

Over the last couple of months my hosting provider has changed the time it takes for processing of emails via the web forms on my website. They tell me the usual processing time is now around 5 seconds but I am increasingly finding that it can take up to 30 seconds. I contacted them about this and they said that they are working on a fix but cannot guarantee a timeframe which is making my forms useless. Instead they say I should be using an SMTP connection instead to send emails via my forms as this works without error.

So, I have opened up Universal Email and using a test page (attached) I have changed the mail method to SMTP option. They gave me the following details to use:

Server/Hostname: localhost
Port: 25.
Set a from email and to email if necessary (needs to be associated with the website)
Do not set: Authentication, SSL/TLS encryption, Username or password.

I have done the above, made sure the latest version of WA_Email.php and SMTP.php are uploaded to the server. The page loads fine but I don't receive any test email.

Please could help?

Kind regards,
Thomas

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...