I bought Surveyor 7 days ago, I am still NOT able to use it.
The last 7 days I have spent many hours trying to make Surveyor to work, but seems that is not possible. I have also spent a lot of hours trying to communicate (support ticket) with one of the technical personnel, to have a solution, but the two responds (over 7 days) I got, were unsuccessful.
I don't believe that, they will take care of my problem because I feel, that they don't respect my money, I spent to buy Surveyor.
I will buy another product in order to have my work done.
I have been using it for a few weeks and I the management and creation of sitemaps is very hard to work with. A lot of trouble just to get it to format correctly.