This is insane
Your documentation is not nearly specific enough for you to expect us to not need the old posts. As a matter of fact, you should have examples of code for the ecart objects that is accessible to all, and you should have an explanation of the overall e-cart software implementation, i.e. WA_ecart_definition.php, WA_eCart_database.php, mycart_PHP. Give me a flow chart or something that explains the code. Like many of your customers, I am a designer, not a coder, but I get by and I need as much documentation as possible. This all would really help, but we would still need the old posts until you write a complete users guide for the eCart. The eCart is not plug and play as you have presented it in your marketing materials. Remember, your software makes total sense to you because you have designed it. And while your support materials are very nicely produced, they are really lacking in specifics. I really like the eCart, but I am not using it to its full potential, and I don't know where to turn for help unless you would code it for me.