ups rate table -commercial vs residential

3/18/2009 7:49 amrobert329616

Hello.

Is anyone else having issues with UPS quotes?
I set up my checkout page through the wizard to access UPS for shipping quotes. No matter what address is input, it always comes back as non-residential which is cheaper than the actual rate when I ship.

I contacted UPS and they said to add a radio button to allow the customer to choose. The problem is when I click on residential I am still getting commercial. Is there another area in the confirm.php that I need to add code? I added the buttons to the checkout.php page.

Or is there a way to always have the residential quote come back since 95% of my customers are residential.

Thanks for any help with this.
Regards,
Rob

Email me with all replies to this thread

Title:

Public Message: (viewable by anyone reading this thread)
(do not cut and paste code into this field unless necessary, attach copies of your pages so they can be opened in Dreamweaver for debugging)

Type in the characters exactly as displayed below - if you don't complete the Captcha correctly you will get a blank page, so you may want to copy the text of your message before you submit!

Quote message in reply?

Private Message: (viewable only by you, the person you are replying to, and WebAssist employees)
(only put truly private information in this area such as ftp details and phone numbers. Keep as much of your post public as possible)

These attachments are private (viewable only by you, the person you are replying to, and WebAssist employees)

Manage Attachments

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

ups rate table -commercial vs residential

3/18/2009 7:49 amrobert329616