universal email not to edit

hi,

I use ecart and now I wanted to edit the email that is sent with ecart. When I doubleclick on the server behavior "universal email" nothing happens.

I use "CSS Form Builder 2", too.

How can I edit the email?

Denis

Delete the Dreamweaver Cache file from the users configuration folder:
common_installation_issues.pdf



If you are still having troubles, send a screen shot showing the extensions you have installed.

Hi Jason,

it still dont work :-( I double click on it, the sandbox shows up. then nothing happens.

Here are the files.

Denis

  the sandbox shows up  

I dont understand what you mean by the sand box shows up, can you provide more details.

Hi Jason,

I cant re-edit the universal email server behavior.
When I double click on the universal server behavior - "nothing happens"
It does not open, so i can make chnges etc.

thats it.

Denis

In your screen shoot, you have hidden some of the installed extensions.


it could be that one of your other extensions is causing a conflict with Universal Email. try following step 12 in the adobe troubleshooting doc:
kb405604.html


then reinstalling CSS Form builder.

Hi Jason,

when I do that I have to reinstall all my extensions!

Whats wrong with that extension? How can I edit the Universam Email in eCart without installing everything new.

cheers!

have you tried uninstalling CSS Form builder and then reinstalling it?

If that does not work, I suspect that there is corruption in the configuration folder which means that you will need to rename the configuration folder as previously suggested.

Hi Jason,

it still does not work.

I deinstalled eCart, Formbuilder. It wont work, the eMAIL is not sent, and I even cant reEdit the email.

When I click on the Email Binding in the server bahavior nothing happens :-(

Cheers
Denis

have you tried renaming the configuration folder?

It sounds like there is corruption in the configuration folder to me.