Add to Cart problem

Hi,

My Add to Cart Button adds the product to my cart but doesn't redirect me there when it does. It just reloads the page.

Now, I know it's supposed to because in the demo version (demo store) it does.

Can someone please help? What could be the issue?

Thanks,

Tom

It could be missing the redirect code on the bottom of the page, or the redirect page setting could be blank.

Thanks Ray,

What code snipet should I be looking for? PHP isn't a friend of mine.

The next problem I have is the Checkout Wizard - when I run it - enter all the information and click Finish... Nothing Happens.

What's going on with that?

Thanks,

Tom

Please post a support incident. It sounds like you may have bigger issues that I can solve here.

You may want to try deleting your winfilecache.dat file. That may fix the checkout wizard problem.

Hey Ray,

Thanks for your time.

Where can I find the winfilecache.dat file?

Tom

This should be just before your html code:

<?php
// WA eCart Redirect
if ($BPeCart->redirStr != "") {
header("Location: ".$BPeCart->redirStr);
}
?>

And also be sure this is or something like it is in there above that someplace:

$Redirect_redirStr="index.php";

With Dreamweaver closed, try deleting the WinFilecache-########.dat or MacFileCache-########.dat, depending on your operating system, file from the following location:

WinXP
-DW8
--C:\Documents and Settings\<Your User Name>\Application Data\Macromedia\Dreamweaver 8\Configuration
-DWCS3
--C:\Documents and Settings\<Your User Name>\Application Data\Adobe\Dreamweaver 9\Configuration
-DWCS4
--C:\Documents and Settings\<Your User Name>\Application Data\Adobe\Dreamweaver CS4\en_US\Configuration

Win Vista
-DW8
--C:\Users\<Your User Name>\AppData\Roaming\Macromedia\Dreamweaver 8\Configuration
-DWCS3
--C:Users\<Your User Name>\AppData\Roaming\Adobe\Dreamweaver 9\Configuration
-DWCS4
--C:\Users\<Your User Name>\AppData\Roaming\Adobe\Dreamweaver CS4\en_US\Configuration


Mac OSX;
-DW8
--Hard disk: Users: <Your User Name>: Library: Application Support: Macromedia: Dreamweaver 8:Configuration
-DWCS3
--Hard disk: Users: <Your User Name>: Library: Application Support: Adobe: Dreamweaver 9: Configuration
-DWCS4
--Hard disk: Users: <Your User Name>: Library: Application Support: Adobe: Dreamweaver CS4: en_US: Configuration

(Please note that <Your User Name> Should be replaced with the User name you use to log into your computer)

Also, please make sure that you have the most recent version of our extensions installed.


NOTE:
On Windows Computers, The AppData or Application Data folders may be set to be hidden.

To View Hidden Folders in Windows Vista:
1) In The Windows Explorer, Click the "Organize" button
2) Select "Folders And Search Options"
3) Select the "View" tab
4) Click the "Show Hidden Folders And Files" radio button.

To View Hidden Folders in Windows XP:
1) On the Tools menu in Windows Explorer, click Folder Options.
2)Click the View tab.
3) Under Hidden files and folders, click Show hidden files and folders.

Stan-The-Man,

You've solved one of my problems - my add to cart goes to cart - you're the man.

But clearing my winfilecache.dat file did not solve my Checkout Wizard issue.

When I press Finish on the Wizard - Nothing Happens. Any other ideas?

Thanks again,

Tom

You know I had this problem before but I can't remenber the solution. Maybe if you do a search you can find it. In the meantime Ray has a point that you may need a support ticket. I think that may have been what I did last time. I'll look a little later when I have time.

Have you run the wizard once and then tried to back it out and redo it? I think that was my previous problem. You might try building a little quick new test project and seeing if it will work there.