close ad
 
Important WebAssist Announcement
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

I keep getting Unexpected error: -2 Activation cannot be completed,

Thread begun 7/29/2014 9:54 am by chris98896 | Last modified 7/29/2014 12:06 pm by Jason Byrnes | 2962 views | 7 replies |

chris98896

I keep getting Unexpected error: -2 Activation cannot be completed,

Dreamweaver 5.5, Windows 7 Pro Universal Email 4

Sign in to reply to this post

Jason ByrnesWebAssist

in the private message section, please paste the serial number you are using for activation so I can look up the order.

Sign in to reply to this post

chris98896

As shown in PM

Sign in to reply to this post

Jason ByrnesWebAssist

That serial number is from the Extension library annual member ship which was discontinued over 2 years ago. the subscription is no longer valid.

Sign in to reply to this post

chris98896

Originally Said By: Jason Byrnes
  That serial number is from the Extension library annual member ship which was discontinued over 2 years ago. the subscription is no longer valid.  



All PRODUCTS IN MY ACCOUNT WERE PAID FOR SEPARATELY , YOU NEED TO RESOLVE THIS

Sign in to reply to this post

Jason ByrnesWebAssist

That serial number is from the Extension Library program which was discontinued.

You had ordered Universal Email 3 prior to that as part of the Web Developer Suite, but I See no separate purchase for Universal Email 4 except through the Annual Subscription program. The Annual Subscription program serial numbers will no longer be valid.

you will ned to use Universal Email 3.

Sign in to reply to this post

chris98896

Just love how it worked up until about a month ago, I just love how your company cheats people out of the money paid for your products,

Sign in to reply to this post

Jason ByrnesWebAssist

we haven't been collecting for the annual membership since September 2010.

When the library was canceled we gave a $200 store credit which it looks like you used on other products.

if anything, you have been getting free access to the extensions from the Membership for over 2 years

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...