close ad
 
Important WebAssist Announcement
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

Surveyor

Thread began 3/30/2009 2:01 pm by caricatu310873 | Last modified 5/21/2009 10:15 am by Ray Borduin | 4668 views | 6 replies |

caricatu310873Beta Tester

Surveyor

Greetings,

How does everyone like Surveyor so far? Is it working for you?

Sign in to reply to this post

support294769

I find it useful for larger sites...for a simple 5-7 page site I usually just submit a basic sitemap when I sign up in Google/Yahoo/Live webmaster accounts.

Sign in to reply to this post

panos376608

NOT working Surveyor

Hello all,

I bought Surveyor 7 days ago, I am still NOT able to use it.

The last 7 days I have spent many hours trying to make Surveyor to work, but seems that is not possible. I have also spent a lot of hours trying to communicate (support ticket) with one of the technical personnel, to have a solution, but the two responds (over 7 days) I got, were unsuccessful.

I don't believe that, they will take care of my problem because I feel, that they don't respect my money, I spent to buy Surveyor.

I will buy another product in order to have my work done.

Sign in to reply to this post

caricatu310873Beta Tester

Originally Said By: panos376608
  Hello all,

I bought Surveyor 7 days ago, I am still NOT able to use it.

The last 7 days I have spent many hours trying to make Surveyor to work, but seems that is not possible. I have also spent a lot of hours trying to communicate (support ticket) with one of the technical personnel, to have a solution, but the two responds (over 7 days) I got, were unsuccessful.

I don't believe that, they will take care of my problem because I feel, that they don't respect my money, I spent to buy Surveyor.

I will buy another product in order to have my work done.  


I have been using it for a few weeks and I the management and creation of sitemaps is very hard to work with. A lot of trouble just to get it to format correctly.

Sign in to reply to this post

Ray BorduinWebAssist

Please post a support incident if the product is not working the way you would expect. Making us aware of the specific issues you have are the best way to enable us to address those issues in the future.

Sign in to reply to this post
Did this help? Tips are appreciated...

skullman137775

I to have had surveyor and it was working just fine, until I started using CS3. It goes through the steps and when I click GO it says it is importing but no count is coming up. Left it there for over an hour and still nothing

Sign in to reply to this post

Ray BorduinWebAssist

Please post a support incident. It may have something to do with the site, surveyor version, OS, or DW version, so please include all of that information in your ticket so that somebody can try to reproduce the problem.

Sign in to reply to this post
Did this help? Tips are appreciated...

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...