Javascript error while using Checkout wizard

using ecart 4.1.5

step #1

error - while executing onMouseUp in Ecart Checkout wizard.htm - a javascript error occured.


Submitted ticket but thought I'd ask here as well.

Suggestions please and thanks for your time,

Gregg

Maybe clear out your filecache.dat file in your DW user configuration folder.

Have you used it before and had it work? What version if any of universal email are you using? Whate Dreamweaver version?

A support incident may be the way to go.

Ray,

Have a ticket in from earlier in the day. As was suggested I removed the file , That didn't help. So I uninstalled Ecart 4.1.5 . Downloaded the latest ecart 4.1.5 and it won't install through the extension manager.

Yes I have used it previously without problem. I tested it using paypal and transactions completed fine.

if I need to uninstall anything else, in what particular order do I install them?

Regards,

Gregg

As long as you have the most recent version, the order shouldn't matter.

If you haven't upgraded some products, install them first and then the ones that you have the most recent version of after.

I would suggest deleting your Configuration folder to save you 90% of the time if you are planning to uninstall all of your extensions. I often find deleting the configuration and installing all products can be faster than uninstalling just one.

I have the same error on two different computersystems...

I reinstalled my complete system because I thought it had something to with Windows 7...
But I got the same error on my windows xp computer...

I submitted a ticket, but I am a bit in a hurry because I have to finnish a website.

Maybe somebody here has the answer?

greetings

Ray,

I removed every single Web Assist extension, rebooted. Then downloaded the latest extension from your web site. Installed most all extensions. Then tried to install Ecart 4.1.5

Same error as in title.

Please help.

regards,


Gregg

I have the same problems (with the exception that my error is "....onload....." instead of "...mouseup.....".

I also cannot install the 4.1.5. I am using DW CS3, PC version.

Tried removing cache files, extensions etc but still getting same problem. Was NOT getting it with the last site I built.

Somebody will have to debug this with you. Make sure to post a support incident and then let me know the incident number. I'll make sure somebody looks into it quickly.

I am re-downloading the extension WAeCart415.mxp but according to the webassist website is has to be 17,506 KB but when I download it is only 9,23 MB...

Is it just me or am I not that special??

maikel

Maikel,

I got the same thing when downloading.


Ray my ticket # is 81664

Appreciate any help.

Regards,

Gregg