close ad
 
Important WebAssist Announcement
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

Internal Server Error when submitting credit card info

Thread began 4/24/2023 9:29 am by eric284736 | Last modified 5/02/2023 12:10 pm by Ray Borduin | 451 views | 12 replies |

eric284736

Internal Server Error when submitting credit card info

Hi Ray,

I am getting a 500 internal server error when submitting the credit card info. Could you take a look?

Thanks,
Eric

Sign in to reply to this post

eric284736

PM

Sign in to reply to this post

Ray BorduinWebAssist

I'm not seeing the 500 error when I try to check out on the site.

Sign in to reply to this post
Did this help? Tips are appreciated...

eric284736

Once you enter the CC info and click submit it gives me the internal server error.

Thanks,
Eric

Sign in to reply to this post

Ray BorduinWebAssist

The FTP information provided doesn't seem to work for me. Do you have IP restrictions that might be keeping me out?

Sign in to reply to this post
Did this help? Tips are appreciated...

eric284736

PM

Sign in to reply to this post

Ray BorduinWebAssist

I have narrowed down the error to your line of code with:

\Stripe\Charge::create();

I've scoured the web and your code looks correct, so I can only assume you may need to update your Stripe installation on the server.

I added debug code to help you see and debug the error. If you comment out line 62 you will see your error, but with line 62 the line runs, so that means the code with the error is on line 63.

Sign in to reply to this post
Did this help? Tips are appreciated...

eric284736

Thanks Ray!!!

Sign in to reply to this post

eric284736

pm

Sign in to reply to this post

Ray BorduinWebAssist

I can try to help. I'd start by going back to their documentation and doing a test transaction page without the cart. Integrating the cart should be easy once the stripe code itself is working. Let's meet on Tuesday next week and do screen sharing and I'll help.

Sign in to reply to this post
Did this help? Tips are appreciated...
loading

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...